Meet our Administrative Support Team

Our practice is built upon the interactions we have with our patients.  We love, appreciate and respond to what you say to us.  Tell us what’s going on – what we can do better and we will.  We appreciate the opportunity to dialogue and we take it to heart.

Michelina Taillefer
Michelina has been a member of our team for 23 years and is the heart of our administration department. She knows almost every one of our 10,000 patients. Michelina is our WSIB lead and is responsible for appointment bookings and prescription refill requests both online and in the office.
Sonya Richard
Operations Manger & Clinical Coordinator
Sonya is our Operations Manager and the Clinical Coordinator for the Family Medicine LEG. She graduated from Health Information Management in 2010 and spent 4 years in Ottawa honing her skills as a medical assistant and office administrator for a busy family health group. She moved back to Sudbury to be closer to family and has been part of the NEOMO team for over a year now. When not at the office Sonya enjoys spending time with her kids and attempting to try every restaurant in Sudbury with her husband.
Natasha Locking
Office Manager
Our Office Manager, Natasha became part of our administration team in December 2014 and has really taken charge of the high call volume our office receives and aims to keep all of our patients happy. She has a great sense of humor and has become our referrals and information transfer lead. When not in the office Natasha may be found riding her motorcycle on the way to a Muay Thai class.
Anna Tate
Anna has a Bachelor of Science in Medical Laboratory Sciences and worked at the hospital in Sudbury for over 10 years analyzing, testing and reporting lab results in biochemistry, histotechnology, hematology, microbiology and blood bank departments. She is also a graduate of Medical Office Administration and has been with NEOMO since 2013. Anna started out in reception for our Skin and Travel departments but has recently joined our front staff administration and our Corporate department. She specializes in conducting Drivercheck physicals and is always willing to help out her colleagues whenever she can.
Krystal Killah
Krystal is one of the newest but most valuable additions to the office. She is a fully certified Esthetician who can provide skin assessments and recommendations for common skin conditions including acne, rosacea, pigmentation, aging, and sun damage. Krystal is also an incredibly talented makeup artist who would be happy to provide a quick makeover or eyebrow wax if you come see her in B5 or email her at
Alexie Castilloux
Alexie is one of our students who assists with the administration side of the the office and has been with NEOMO since 2012. She is currently entering her 3rd year of Biomedical Biology at Laurentian University. Alexie is a quick learner who responsible for a large volume of document processing and she is our go-to technical whiz around the office.
Nicolas Castilloux
Nicolas has been with NEOMO for the last year as a part time student. He helps out with our after hours clinics and document processing. Nico is in grade 11 and hopes to one day become an Orthodontist.